{"id":139,"date":"2014-05-09T13:45:55","date_gmt":"2014-05-09T11:45:55","guid":{"rendered":"http:\/\/support.rentila.com\/?p=139"},"modified":"2025-06-21T18:48:50","modified_gmt":"2025-06-21T16:48:50","slug":"envoyer-un-message","status":"publish","type":"post","link":"https:\/\/www.rentila.com\/support\/archives\/139","title":{"rendered":"Envoyer un message"},"content":{"rendered":"<p>Pour ajouter un mot, suivez ces \u00e9tapes simples : Acc\u00e9dez \u00e0 la section \u00ab Messages \u00bb puis cliquez sur \u00ab Nouveau message \u00bb.<\/p>\n<p>Dans le formulaire, vous pouvez saisir :<\/p>\n<ul>\n<li>Les <strong>destinataires <\/strong> (vous pouvez choisir plusieurs destinataires \u00e0 la fois parmi les locataires actifs),<\/li>\n<li>Le <strong>sujet<\/strong>,<\/li>\n<li>Le <strong>message<\/strong>,<\/li>\n<li>Les <b>documents<\/b> li\u00e9s.<\/li>\n<\/ul>\n<p>Les messages envoy\u00e9s sont sauvegard\u00e9s dans la section \u00ab\u00a0Messages envoy\u00e9s\u00a0\u00bb.<\/p>\n<p>Le destinataire sera automatiquement inform\u00e9 par e-mail d\u00e8s qu&rsquo;il recevra un message dans Rentila. Veuillez noter que seuls les locataires connect\u00e9s et ayant acc\u00e8s \u00e0 Rentila recevront des notifications par e-mail.<\/p>\n<div class=\"alert alert-info\">\n<span class=\"lead\">Pourquoi ne pas envoyer d&#8217;emails aux locataires non connect\u00e9s ?<\/span><\/p>\n<p>La d\u00e9cision de ne pas envoyer de notifications par e-mail aux locataires non connect\u00e9s est prise pour plusieurs raisons, notamment les pr\u00e9occupations de confidentialit\u00e9 et de s\u00e9curit\u00e9, ainsi que pour r\u00e9duire le volume d&rsquo;e-mails non sollicit\u00e9s (spam) pour les utilisateurs.<\/p>\n<ul>\n<li><strong>Respect de la vie priv\u00e9e :<\/strong> Certains locataires, qui ne veulent pas avoir un compte Rentila, peuvent pr\u00e9f\u00e9rer que leur bo\u00eete de r\u00e9ception e-mail ne soit pas inond\u00e9e de notifications de messages internes. Le logiciel respecte leur choix en ne leur envoyant pas de notifications s&rsquo;ils ne sont pas connect\u00e9s.<\/li>\n<li><strong>S\u00e9curit\u00e9 :<\/strong> L&rsquo;envoi de notifications par e-mail peut exposer les utilisateurs \u00e0 des risques de s\u00e9curit\u00e9, tels que des e-mails de phishing pr\u00e9tendant provenir du syst\u00e8me de messagerie interne. En limitant les notifications par e-mail aux utilisateurs connect\u00e9s, le logiciel r\u00e9duit ces risques.<\/li>\n<li><strong>Inciter l&rsquo;utilisation de Rentila :<\/strong> L&rsquo;objectif est d&rsquo;encourager les locataires \u00e0 se connecter \u00e0 la plateforme, ce qui peut contribuer \u00e0 une utilisation plus efficace et \u00e0 une meilleure exp\u00e9rience utilisateur globale.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pour ajouter un mot, suivez ces \u00e9tapes simples : Acc\u00e9dez \u00e0 la section \u00ab Messages \u00bb puis cliquez sur \u00ab Nouveau message \u00bb. Dans le formulaire, vous pouvez saisir : Les destinataires (vous pouvez choisir plusieurs destinataires \u00e0 la fois parmi les locataires actifs), Le sujet, Le message, Les documents li\u00e9s. Les messages envoy\u00e9s sont<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[122],"class_list":["post-139","post","type-post","status-publish","format-standard","hentry","category-messages","tag-messages"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Envoyer un message Centre d&#039;aide et de support - Rentila.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rentila.com\/support\/archives\/139\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Envoyer un message Centre d&#039;aide et de support - Rentila.com\" \/>\n<meta property=\"og:description\" content=\"Pour ajouter un mot, suivez ces \u00e9tapes simples : Acc\u00e9dez \u00e0 la section \u00ab Messages \u00bb puis cliquez sur \u00ab Nouveau message \u00bb. 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