{"id":4951,"date":"2023-08-13T16:40:21","date_gmt":"2023-08-13T14:40:21","guid":{"rendered":"https:\/\/www.rentila.com\/support\/?p=4951"},"modified":"2025-11-14T12:25:34","modified_gmt":"2025-11-14T11:25:34","slug":"comment-contacter-le-support","status":"publish","type":"post","link":"https:\/\/www.rentila.com\/support\/archives\/4951","title":{"rendered":"Comment contacter le support ?"},"content":{"rendered":"<h3>Comment contacter le support ?<\/h3>\n<p>Vous pouvez contacter notre \u00e9quipe d&rsquo;assistance <a href=\"javascript:;\" onclick=\"$crisp.push(['do', 'chat:open'])\">par chat<\/a>. Pour ce faire, cliquez sur l&rsquo;ic\u00f4ne de chat situ\u00e9e dans le coin inf\u00e9rieur droit de la page.<\/p>\n<p>Vous pouvez \u00e9galement nous contacter par mail \u00e0 <a href=\"mailto:contact@rentila.com\">contact@rentila.com<\/a><\/p>\n<p>Veuillez noter que nous n&rsquo;offrons pas actuellement de support t\u00e9l\u00e9phonique.<\/p>\n<p>Notre \u00e9quipe de support vous r\u00e9pondra dans les plus brefs d\u00e9lais.<\/p>\n<h3>Comment formuler votre demande ?<\/h3>\n<p>Lorsque vous contactez notre support, il est pr\u00e9f\u00e9rable de fournir une description d\u00e9taill\u00e9e de votre probl\u00e8me, \u00e9ventuellement accompagn\u00e9e de captures d&rsquo;\u00e9cran ou d&rsquo;une vid\u00e9o. Veuillez \u00e9galement pr\u00e9ciser :<\/p>\n<ul>\n<li>Les actions que vous avez entreprises ou le probl\u00e8me que vous avez rencontr\u00e9.<\/li>\n<li>Un exemple concret tir\u00e9 de votre compte.<\/li>\n<li>Les informations sur votre navigateur ou l&rsquo;application mobile que vous utilisez, y compris le type et la version.<\/li>\n<\/ul>\n<p>Cela nous aidera \u00e0 mieux comprendre votre situation et \u00e0 vous assister efficacement.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Comment contacter le support ? Vous pouvez contacter notre \u00e9quipe d&rsquo;assistance par chat. Pour ce faire, cliquez sur l&rsquo;ic\u00f4ne de chat situ\u00e9e dans le coin inf\u00e9rieur droit de la page. Vous pouvez \u00e9galement nous contacter par mail \u00e0 contact@rentila.com Veuillez noter que nous n&rsquo;offrons pas actuellement de support t\u00e9l\u00e9phonique. Notre \u00e9quipe de support vous r\u00e9pondra<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4951","post","type-post","status-publish","format-standard","hentry","category-demarrer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment contacter le support ? Centre d&#039;aide et de support - Rentila.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rentila.com\/support\/archives\/4951\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment contacter le support ? Centre d&#039;aide et de support - Rentila.com\" \/>\n<meta property=\"og:description\" content=\"Comment contacter le support ? Vous pouvez contacter notre \u00e9quipe d&rsquo;assistance par chat. Pour ce faire, cliquez sur l&rsquo;ic\u00f4ne de chat situ\u00e9e dans le coin inf\u00e9rieur droit de la page. Vous pouvez \u00e9galement nous contacter par mail \u00e0 contact@rentila.com Veuillez noter que nous n&rsquo;offrons pas actuellement de support t\u00e9l\u00e9phonique. Notre \u00e9quipe de support vous r\u00e9pondra\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rentila.com\/support\/archives\/4951\" \/>\n<meta property=\"og:site_name\" content=\"Centre d&#039;aide et de support - Rentila.com\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-13T14:40:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-14T11:25:34+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/archives\\\/4951#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/archives\\\/4951\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/#\\\/schema\\\/person\\\/c0094df56ca8dca38f7718edecf9465c\"},\"headline\":\"Comment contacter le support ?\",\"datePublished\":\"2023-08-13T14:40:21+00:00\",\"dateModified\":\"2025-11-14T11:25:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/archives\\\/4951\"},\"wordCount\":161,\"articleSection\":[\"Comment d\u00e9buter\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/archives\\\/4951\",\"url\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/archives\\\/4951\",\"name\":\"Comment contacter le support ? Centre d&#039;aide et de support - Rentila.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/#website\"},\"datePublished\":\"2023-08-13T14:40:21+00:00\",\"dateModified\":\"2025-11-14T11:25:34+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/#\\\/schema\\\/person\\\/c0094df56ca8dca38f7718edecf9465c\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/archives\\\/4951#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.rentila.com\\\/support\\\/archives\\\/4951\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/archives\\\/4951#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Comment contacter le support ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/#website\",\"url\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/\",\"name\":\"Centre d&#039;aide et de support - Rentila.com\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/#\\\/schema\\\/person\\\/c0094df56ca8dca38f7718edecf9465c\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/20e4a7d3e81bf2b540f56b8c153cb632e62dc95802d33694aa38846415dc20d1?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/20e4a7d3e81bf2b540f56b8c153cb632e62dc95802d33694aa38846415dc20d1?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/20e4a7d3e81bf2b540f56b8c153cb632e62dc95802d33694aa38846415dc20d1?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"url\":\"https:\\\/\\\/www.rentila.com\\\/support\\\/archives\\\/author\\\/admin\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Comment contacter le support ? Centre d&#039;aide et de support - Rentila.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.rentila.com\/support\/archives\/4951","og_locale":"fr_FR","og_type":"article","og_title":"Comment contacter le support ? Centre d&#039;aide et de support - Rentila.com","og_description":"Comment contacter le support ? Vous pouvez contacter notre \u00e9quipe d&rsquo;assistance par chat. Pour ce faire, cliquez sur l&rsquo;ic\u00f4ne de chat situ\u00e9e dans le coin inf\u00e9rieur droit de la page. Vous pouvez \u00e9galement nous contacter par mail \u00e0 contact@rentila.com Veuillez noter que nous n&rsquo;offrons pas actuellement de support t\u00e9l\u00e9phonique. Notre \u00e9quipe de support vous r\u00e9pondra","og_url":"https:\/\/www.rentila.com\/support\/archives\/4951","og_site_name":"Centre d&#039;aide et de support - Rentila.com","article_published_time":"2023-08-13T14:40:21+00:00","article_modified_time":"2025-11-14T11:25:34+00:00","author":"admin","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"admin","Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.rentila.com\/support\/archives\/4951#article","isPartOf":{"@id":"https:\/\/www.rentila.com\/support\/archives\/4951"},"author":{"name":"admin","@id":"https:\/\/www.rentila.com\/support\/#\/schema\/person\/c0094df56ca8dca38f7718edecf9465c"},"headline":"Comment contacter le support ?","datePublished":"2023-08-13T14:40:21+00:00","dateModified":"2025-11-14T11:25:34+00:00","mainEntityOfPage":{"@id":"https:\/\/www.rentila.com\/support\/archives\/4951"},"wordCount":161,"articleSection":["Comment d\u00e9buter"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.rentila.com\/support\/archives\/4951","url":"https:\/\/www.rentila.com\/support\/archives\/4951","name":"Comment contacter le support ? Centre d&#039;aide et de support - Rentila.com","isPartOf":{"@id":"https:\/\/www.rentila.com\/support\/#website"},"datePublished":"2023-08-13T14:40:21+00:00","dateModified":"2025-11-14T11:25:34+00:00","author":{"@id":"https:\/\/www.rentila.com\/support\/#\/schema\/person\/c0094df56ca8dca38f7718edecf9465c"},"breadcrumb":{"@id":"https:\/\/www.rentila.com\/support\/archives\/4951#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.rentila.com\/support\/archives\/4951"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.rentila.com\/support\/archives\/4951#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.rentila.com\/support\/"},{"@type":"ListItem","position":2,"name":"Comment contacter le support ?"}]},{"@type":"WebSite","@id":"https:\/\/www.rentila.com\/support\/#website","url":"https:\/\/www.rentila.com\/support\/","name":"Centre d&#039;aide et de support - Rentila.com","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.rentila.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/www.rentila.com\/support\/#\/schema\/person\/c0094df56ca8dca38f7718edecf9465c","name":"admin","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/20e4a7d3e81bf2b540f56b8c153cb632e62dc95802d33694aa38846415dc20d1?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/20e4a7d3e81bf2b540f56b8c153cb632e62dc95802d33694aa38846415dc20d1?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/20e4a7d3e81bf2b540f56b8c153cb632e62dc95802d33694aa38846415dc20d1?s=96&d=mm&r=g","caption":"admin"},"url":"https:\/\/www.rentila.com\/support\/archives\/author\/admin"}]}},"_links":{"self":[{"href":"https:\/\/www.rentila.com\/support\/wp-json\/wp\/v2\/posts\/4951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rentila.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rentila.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rentila.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rentila.com\/support\/wp-json\/wp\/v2\/comments?post=4951"}],"version-history":[{"count":4,"href":"https:\/\/www.rentila.com\/support\/wp-json\/wp\/v2\/posts\/4951\/revisions"}],"predecessor-version":[{"id":6633,"href":"https:\/\/www.rentila.com\/support\/wp-json\/wp\/v2\/posts\/4951\/revisions\/6633"}],"wp:attachment":[{"href":"https:\/\/www.rentila.com\/support\/wp-json\/wp\/v2\/media?parent=4951"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rentila.com\/support\/wp-json\/wp\/v2\/categories?post=4951"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rentila.com\/support\/wp-json\/wp\/v2\/tags?post=4951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}